Year-end · Missing pages
How to spot missing pages in a bank statement
A statement can look complete and still be missing a page. The balances give it away.
or drop it here
Read in this browser. Your file is never uploaded.
Rows wrong or missing?
Send us the shape of this statement, not its contents. The report below is made in this browser. It keeps where text sits, dates and column headings. Every name, amount, reference and account number is replaced with x and 1, as you can see. Nothing is sent until you send it.
Then email the report to support@statementtocsv.co.uk and say which bank it is from. We’ll add the layout and let you know.
| Date | Description | Paid in | Paid out | Balance |
|---|
Send us the shape of , not its contents. The report below is made in this browser. It keeps where text sits, dates and column headings. Every name, amount, reference and account number is replaced with x and 1, as you can see. Nothing is sent until you send it.
Then email the report to support@statementtocsv.co.uk and say which bank it is from. We’ll add the layout and let you know.
| Check | Result | What we found |
|---|
Statements
| Period | File | Opening | Closing | Rows | Used as |
|---|
| Date | Description | Paid in | Paid out | Balance | From |
|---|
Works with text PDFs that have Date, Description, Paid in / Paid out (or Amount) and Balance columns. Scanned or photographed statements are not supported yet. The samples are fictional test data.
How pages go missing
Pages disappear when someone prints a statement and scans only some of it, saves a single page from a PDF viewer, or sends the first page of each statement “for reference”. Lenders and accountants see it all the time, and it is easy to miss when each page looks like a complete table.
Three signs
1. Page numbers
Most statements print “Page 2 of 4” or similar. Check that the count matches. It is the quickest check, but not every statement has page numbers, and they’re easy to overlook.
2. Brought forward and carried forward
Many statements end each page with a “carried forward” balance and start the next with “brought forward”. The brought-forward figure on each page should equal the carried-forward figure on the page before it. If it doesn’t, something is missing between them. See brought forward and carried forward explained.
3. The running balance
The most reliable sign. On a complete statement, the balance on the first transaction of each page follows from the last balance on the page before. Where a page is missing, the balance jumps by the net amount of every transaction on the missing page.
Check it automatically
- Convert the statement aboveChoose the PDF.
- Read the balance checkIf a page is missing, the converter flags the first row after the gap, with the amount by which the balance jumped.
- Compare with the closing balanceThe opening balance plus the transactions found won’t reach the printed closing balance; the difference is the missing page’s net total.
What to do next
Ask for the full statement, preferably as the original PDF downloaded from online banking. If you need to be sure a statement hasn’t been altered as well as trimmed, see detecting edited bank statements.
Questions people ask
Can I tell what was on the missing page?
Not the individual transactions, but the size of the balance jump tells you the net amount of everything on it.
What if the statement has no page numbers?
Use the running balance. It reveals a gap whether or not pages are numbered.
Could a balance jump mean something else?
Yes: a transaction the converter couldn’t read, or an edited figure. The flagged row tells you where to look.
Does this work across several statements?
Yes. With several statements, gaps between statements are reported as missing periods.